- Monitor Web Access
- Reporting
- Technical Spec
- FAQs
Monitor Web Access
Logfile analyzer that produces reports on employee Web access.
Functional Features
- Monitors employee Web access and organizes data into easy-to-read reports
- Web access reports are accurate, detailed and actionable
- Categorizes Web use into 81 different content categories
- Generates manager-ready reports with automatic abuse detection
- Report Scheduler runs and distributes reports automatically
- Interactive reports provide single click action drill down to more detailed data
- Ideal for mid and large-size organizations: scalable to 100,000+ users
- Robust solution that can handle large amounts of data
Technical Features
- Monitors and reports on which Web sites are consuming the most bandwidth
- Supports over 100 different log formats and multiple logfile locations
- Included is an internal database that stores and compresses logfile data
- Windows 2008/2003/XP/2000/NT, Red Hat Linux support
- Array configuration capability distributes logfile processing, thus saving IT time
- Free technical support, daily URL list updates, and software upgrades
Reporting
Employee Internet reports that are detailed and accurate.
Employee Internet Reporting Features
- Customizable high and low-level reports show the Internet activity of a single user, a specific workgroup, or the entire organization.
- Interactive Reports provide single click action drill down so that you can quickly get more detailed Internet use on a specific user, category, classification rating and more.
- Internal Database speeds up reporting, easily handles large amounts of data, and lets you export Internet-use data to other applications for further analysis.
- Automatic Abuse Detection system identifies Internet abuse instantly.
- Custom Categories allow you to monitor sites of specific interest.
- Anonymous ID option ensures that ID names and IP addresses do not show in reports.
- Report Scheduler runs and distributes reports automatically.
- Access Accounts allow other personnel to run reports (supports Active Directory authentication).
Accurate Reporting
Employee Internet reports are often used as the basis for sensitive personnel actions and evidence in court. In both areas, erroneous information can lead to disastrous results. Wavecrest ensures the accuracy of its reports by using a couple of methods that will give you a clear view of employees' Internet activity.
- We Distinguish Visits from Hits.
Wavecrest reports show actual human click actions (‘visits’ or 'page views') separately from automatically generated extraneous hits (ads, banners, graphics, audio, etc.). “Visits” count how many Web pages a user actually requested, not all the elements downloaded as a result of those requests. - We Provide Reliable Metrics.
Wavecrest reports do not measure how long a user was online, and the reason is simple. The fact that a user downloaded a Web page to a browser doesn't necessarily mean that he or she was actually looking at that page while it was "open." After all, the user could have suddenly received a phone call, gone to lunch, attended a short-notice meeting, been interrupted by a colleague, or gone to the restroom. Also, users typically have more than one Web page "open" at a time, but only one is truly viewable. When a computer user clicks on a URL, that action merely constitutes a one-time request for a document, and the "connection" with the server is immediately broken. There is no "session," no end-of-session, and no possibility of measuring duration.
Interactive Reporting
With Interactive reports, you can quickly drill down to get more detailed Web-use data by simply clicking on a report's elements. It is an efficient way to get the detailed employee Internet reports that you need. It can also save administrators and report recipients a tremendous amount of time. It eliminates the need to log in to the product to run a detailed report on the same time frame. Instead, an audit detail report for the same time frame can quickly be retrieved by simply clicking on a user, category, etc. The image below illustrates how Interactive Reporting works.
1. Run a High-Level Summary Report
A Site Analysis report, for example, will show the number of Web visits that were acceptable, unacceptable, or neutral for the specified time period. To get more detailed data on the Unacceptable visits, simply click on "Unacceptable" and an Unacceptable Visits report will run.
2. Drill Down to an Unacceptable Visits Report
The Unacceptable Visits report will show all unacceptable categories, the users, and the number of visits to each unacceptable category. If a potential problem area is spotted, i.e., a user has an excessive number of visits, just click on the ID Name or IP address, and a User Audit Detail report will run.
3. Drill Down Further to a User Audit Detail Report
A User Audit Detail report is one of the most detailed reports Cyfin offers. This report includes every URL that a user visited, its category, and the date and time that the user accessed the Web page.
Sample Employee Internet Reports
High-Level Activity – Click on the links below to see excerpts from our most-used high-level report, "Site Analysis." They provide a quick look into a company's overall Internet use.
- Acceptability data: Activity totals grouped by your own “acceptability” criteria.
- Top cateories: Activity totaled and shown in categories, e.g., News, Porn, etc.
- Top users' visits: Most active Internet users, listed in descending order of total visits.
- Top bandwidth users: List users consuming the most bandwidth.
Low-Level Activity – Click on the links below to see the extensive and detailed drill-down capability built into Wavecrest's reports.
- Top Web sites: A list of domains visited most often by your users.
- Single category analysis: All Internet visits in a single category, e.g., Sports or Porn.
- Single user activity analysis: Breakdown of a single user's Internet visits.
- Top bandwidth sites: A list of the domains consuming the most bandwidth.
Abuse-Detection – Based on your company's Web-use policy, you can specify how many visits are acceptable in each Web category in a 24 hour period. If this threshold is exceeded by users, the reports will show it. Click below to see how Wavecrest's products automatically flag instances of abuse based on your threshold criteria.
- Top Abusers
Report Descriptions
Cyfin Reporter has numerous standard reports with customizable parameters to give you the employee Internet use and bandwidth utilization information you need.
Technical Spec
Compatible with almost any network and 95 different logfile formats.
Use the links below to find out how Cyfin Reporter fits into your network.
Network Configuration
Point Cyfin Reporter to your proxy server, firewall or caching appliance's Web logfiles, and the product will generate clear, categorized reports on Web activity.
Array Configuration
You can i nstall Cyfin Reporter on multiple machines to distribute the processing of logfile data, while leaving the primary Cyfin Reporter console free to do reporting.
- Install Cyfin Reporter on your specified machines.
- Follow the steps outlined on the Setup - Array screen to get set up properly.
- On your primary Cyfin Reporter console, add the other machines into its array.
- Enter settings on the primary console, and these will be applied to the secondary machines.
- Run reports from the primary console while the secondaries do all the data processing work. For more information, check the Cyfin Reporter product manual.
Logfile Compatibility
If you do not find your device on the list below, in most cases Wavecrest can easily add support for your system. Simply email a zipped file containing 24 hours of log file data to support@supya.com. We will respond promptly, and all data will be treated as confidential.
Proxy Servers- Alta Vista
- Apache
- aVirt
- BorderManager
- CSM
- iPlanet
- Microsoft ISA Server 2006
- Microsoft ISA Server 2004
- Microsoft ISA Server 2000
- Microsoft Web Proxy
- MIMEsweeper for Web
- Netscape
- SmartFilter Plugin
- Sun One Directory
- Squid
- WEBsweeper
- Web Traffic Express (WTE)
- Wingate
- WinProxy
- 8e6 Appliance
- Blue Coat (CacheFlow)
- Cisco Content Engine
- Dell PowerApp Cache Server
- eBorder Server
- Inktomi Traffic Server
- InterScan VirusWall
- IronPort Appliance
- NetCache
- Novell ICS
- Volera Excelerator
- WebWasher Gateway
- Astaro Security
- Barracuda Networks
- BorderWare v612 and up
- CyberGuard
- FortiGate
- Gauntlet
- Interlock
- Raptor
- SecureZone
- Sidewinder
- Sidewinder Firewall G2
- SonicWall
- Symantec Enterprise Firewall
- Symantec Gateway Security
- Symantec Web Security
- Trend Micro
- Trend Micro IWSS
- WinRoute
- WatchGuard Firebox (Text Format)
- WatchGuard Firebox (NetIQ Format)
- Watchguard Firebox (XML Format)
OS requirements
Cyfin Reporter supports a wide variety of operating systems. Please click on the links below for minimum requirements, recommendations, and details.
Minimum Requirements
- Processor: 2.0 GHz
- Memory: 1GB RAM
- Hard Disk: 200 MB free disk space
Supported Operating Systems
Windows Vista, Server 2008, Server 2003, XP, 2000
Minimum Hardware Requirements
- Processor: 2.0 GHz
- Memory: 1GB RAM
- Hard Disk: 200 MB free disk space
Recommended Hardware
| 1 - 500 Users | 500 - 5,000 Users | 5,000 - 10,000 Users | 10k + Users |
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Note: This product requires only a single processor.
Windows NT
Minimum Hardware Requirements
- Processor: 2.0 GHz
- Memory: 1GB RAM
- Hard Disk: 200 MB free disk space
Software Requirements
- OS Requirements: Service Pack 6.
Recommended Hardware
| 1 - 500 Users | 500 - 5,000 Users | 5,000 - 10,000 Users | 10k + Users |
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Note: This product requires only a single processor.
Fedora Core Linux / Red Hat Enterprise
Minimum Hardware Requirements
- Processor: 2.0 GHz
- Memory: 1GB RAM
- Hard Disk: 200 MB free disk space
Software Requirements
- Supported OS: This product is supported for Fedora Core 3 or 4 and Red Hat Enterprise 4. We recommend Fedora Core 4.
Recommended Hardware
| 1 - 500 Users | 500 - 5,000 Users | 5,000 - 10,000 Users | 10k + Users |
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Note: This product requires only a single processor.
Solaris SPARC
Minimum Hardware Requirements
- Processor: Ultra 60
- Memory: 1GB RAM
- Hard Disk: 200 MB free disk space
Software Requirements
- Supported OS: This product is supported for Solaris SPARC versions 10, 9 and 8. We recommend version 10.
- OS Requirements: Prior to installing this product, you should ensure that you have installed the full set of required patches needed for support of this release. Click here for necessary patches.
Recommended Hardware
| 1 - 500 Users | 500 - 5,000 Users | 5,000 - 10,000 Users | 10k + Users |
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Note: This product requires only a single processor.
Software Requirements
- Supported Browsers: Internet Explorer version 6.0 or higher, Mozilla Firefox 1.0 or higher, Netscape 7.0 or higher. Test your browser for compatibility.
Off-box Solutions for Non-Supported Operating Systems
- HP-UX
- OpenBSD
- Suse Linux
- Mac OS X
- Apple/Mac
- Debian
- SCO OpenServer
- Mandrake Linux
- Slackware Linux
- FreeBSD
- Net BSD
- Other Operating Systems
Answers to the most frequently asked questions about CyBlock Proxy.
If your question does not appear on the list below, please feel free to contact us at info@supya.com.
Functionality and Pricing
- Does Cyfin Reporter filter?
- How many and what kinds of reports can Cyfin Reporter produce?
- What is the difference between Cyfin Reporter and Cyfin Proxy?
- Can Cyfin Reporter tell me how long somebody has been online?
- Can different policies be created for groups?
- What protocols does Cyfin Reporter report on?
- Does Cyfin Reporter do anything about spyware and phishing threats?
- How is Cyfin Reporter priced, i.e., is it subscription-based, priced "per seat," etc.? And can I get a free trial?
Technical Integration and Product Administration
- What hardware specifications do you recommend, i.e., processor and memory?
- Can Cyfin Reporter be remotely administered?
- Can Cyfin Reporter be installed on a machine other than my proxy server, firewall or caching appliance, e.g., on a desktop PC?
- What devices and operating systems is Cyfin Reporter compatible with?
- What is the difference between the 30-day evaluation software and the purchased product? If I purchase the product, will I need to reinstall?
Q1. Does Cyfin Reporter filter?
A1. Cyfin Reporter is not a blocking or filtering utility. It's designed to provide reports on your workforce's use of Internet and intranet Web sites. By analyzing the logfiles on your proxy server, firewall or caching appliance, Cyfin Reporter creates categorized reports on workforce Web activity. (NOTE: Wavecrest's CyBlock Web Filter products are combination blocking and reporting tools.)
Q2. How many and what kinds of reports can Cyfin Reporter produce?
A2. Cyfin Reporter's customizable reports can:
- Provide high-level summaries as well as extremely detailed audits.
- Produce 107 different views of the covered Web-use activity.
- Show the activity of a single user, a specific workgroup, or the entire organization.
- Evaluate the activity's "acceptability" based on criteria and standards contained in your own organization's network usage policy.
- Pinpoint abuse based on those same standards.
Cyfin Reporter's reports provide highly accurate, actionable information—not just raw data that requires extensive analysis before it can be put to use.
Q3. What is the difference between Cyfin Reporter and Cyfin Proxy?
A3. Functionally, the products are virtually identical. The chief difference between the two product editions is technical, i.e., the way in which they integrate into your network. Cyfin Reporter reads current proxy server, firewall or caching appliance logfiles, analyzing the data and generating categorized reports on user activity. Cyfin Proxy is a standalone solution that creates logfiles on its own, i.e., it does not need a separate proxy server, firewall or caching appliance.
Q4. Can Cyfin Reporter tell me how long somebody has been online?
A4. No, and be careful of products that say they can. The reason is simple. The fact that a user downloaded a Web page to a browser doesn't necessarily mean that he or she was actually looking at that page while it was "open." After all, the user could have suddenly received a phone call, gone to lunch, attended a short-notice meeting, been interrupted by a colleague, or gone to the restroom. Also, users typically have more than one page "open" at a time, but only one is truly viewable, and there is no technical way to know which one. When a computer user clicks on a URL, that action merely constitutes a one-time request for a document, and the "connection" with the server is immediately broken. There is no "session," no end-of-session, and no possibility of measuring duration. Because of these variables, the default time for a Web page "visit" in reports has been set to 3 seconds. This is the approximate minimum amount of time it takes to load a Web page. Read more about the importance of reliable metrics when using Web-use monitoring software.
Q5. Can different Web policies be created for groups?
A5. Yes. Different Web policies can be created for groups and individual users. Customers can customize Cyfin Reporter to fit their Web policy whether they have a universal policy or multiple policies for different groups. A VIP group is also included in Cyfin Reporter's core grouping structure, and IDs placed in this group will not show up on any reports.
Q6. What protocols does Cyfin Reporter report on?
A6. Cyfin Reporter reports on http and https protocols, i.e., it covers Web-based protocols.
Q7. Does Cyfin Reporter do anything about spyware and phishing threats?
A7. Yes. Cyfin Reporter reports on categories with Web sites that are known security threats, e.g., spyware/ malicious, phishing/ fraud, hacking, and download sites. Social networking is another category with Web sites that are known for being high security threats to company networks. View the complete list of Cyfin Reporter's categories.
Q8. How is Cyfin Reporter priced, i.e., is it subscription-based, priced "per seat," etc.? And can I get a free trial?
A8. Cyfin Reporter is a licensed, subscription-based software service. Pricing is tiered, based on the number of people ("users") to be monitored. In general, the price-per-user decreases as the number of users goes up. Get a price quote and a free 30-day trial of Cyfin Reporter today.
Q9. What hardware specifications do you recommend, i.e., processor and memory?
A9. For optimal reporting performance, we recommend 1.5GHZ-3GHZ processor speed and a minimum of 1GB RAM. Once installed, you should set the product to use at least 512MB of that memory on the Setup - Memory screen. NOTE: Bear in mind that processor speed is the most important hardware factor affecting reporting speed. If you double the processor speed, the time to create a report is cut in half. Memory becomes increasingly important with larger logfiles.
Q10. Can Cyfin Reporter be remotely administered?
A10. Yes. While it can be administered from a server computer ("local" administration), it can also be administered from a separate, remotely-located client computer using Cyfin's Browser Interface. This design enables Cyfin Reporter to support local and/or remote administration. In addition, Cyfin Reporter's software can accommodate a wide variety of complex installation configurations, including those in heterogeneous environments with multiple servers.
Q11. Can Cyfin Reporter be installed on a machine other than my proxy server, firewall or caching appliance, e.g., on a desktop PC?
A11. Yes. Cyfin Reporter has no direct communication with the proxy server, firewall or caching appliance. Cyfin Reporter only requires access to the logfiles. The logfiles can be located on a local drive or a mapped network drive. UNC paths may also be used.
Q12. What devices and operating systems is Cyfin Reporter compatible with?
A12. View our list of compatible devices and operating systems. If your device is not on this list, please let us know. Most likely, we can add it.
Q13. What is the difference between the 30-day evaluation software and the purchased product? If I purchase the product, will I need to reinstall?
A13. The evaluation "mode" of Cyfin Reporter is the real product, not a special piece of evaluation software. The only difference between the evaluation mode and the licensed software is that actual URLs in adult content categories are not visible to trial users; however, reporting on activity in these categories is fully operational. Once the product is purchased, an Activation Key will be provided that will "turn-on" the product, and all categories will be active. No reinstallation is required.
