IQJam

An innovative collaborative knowledge exchange community for the enterprise

Let's face it, we all know that someone somewhere out there has the answer to a question or a problem that you have. The hard part is finding that someone. CEOs will always tell you that an organization's greatest asset is the cumulative knowledge of its employees.

IQJam helps you locate and harness the power of that knowledge with exceptional ease.

Introducing IQJam

IQJam is the perfect solution for organizations looking to capitalize on the knowledge of their employees. The concept is amazingly simple - people ask questions and other people answer them.

Questions and their answers can be voted up or down. Voting allows the IQJam community to identify questions that they would like to see answered. Voting on answers helps identify the correct answer as well as eliminate ones that may be incorrect. Once the correct answer has been entered, it is marked by the user as being "answered".

Identify the experts

IQJam allows people to identify who the subject-matter experts are within an organization. It accomplishes this by keeping track of answered questions and associating them with IQSpaces and Tags.

Use IQJam to... 

• Help departments develop and manage communities of practice.
• Improve help and support/service desk operations.
• Allow customers and/or partners to ask questions and receive answers about products and/or services.
• Eliminate the need for discussion databases.
• Develop self sustaining FAQs (Frequently Asked Questions).
• Build a knowledge base for your company or community.

Locating knowledge with exceptional ease

Questions and answers can be found in several ways:

• Selecting an IQSpace and sub-category
• Selecting one of the following views:
  • Recent Questions
  • Answered Questions
  • Unanswered Questions
  • Questions and Answers by Votes
• "Hot Questions"
• Tags
• Full Text Search